- How long does it take
to receive the vents?
- We can ship vents in about a week. From Time to Time we can have shortages in different species. we will contact you if there are any issues with supply.
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- How do I know what size
I need?
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Measure the opening in your floor, wall or ceiling. The width
and length of your opening should match the duct opening sizes.
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- What about odd sizes?
- We can make any size of any vent, Call our toll free number for further assistance 1-866-216-1215.
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- What colors do you offer?
- We currently offer color matches to match Bruce pre-finished
hardwood flooring as well as the very popular Minwax Wood Stain. We also offer the vents unfinished
and ready for your own stain choice.
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- What species of wood do
you offer?
- Our vents are manufactured in Red Oak, White Oak, 1/4 Sawn White Oak, Maple, Beech,
Birch, Ash, Hickory, Fir, Cherry, Walnut, White Pine, Genuine Mahogany, Brazilian Cherry, Brazilian Mahogany, and Brazilian Walnut.
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- What is a self-rimming
vent?
- A self-rimming vent is one that sits on the surface of an installed
floor.
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- What is a flush-mount
vent?
- A flush-mount vent sits flush with 3/4" hardwood floor.
It is recommended that this vent be installed with the
hardwood floor.
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- What is a cold-air return?
- A cold-air return is a vent that is usually much larger than
a standard heating vent. These are usually wall-mounted and are
positioned in line with the baseboard.
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- How do I finish an unfinished
register?
- All of Vents are Hand sanded with 220 grit sandpaper so they are ready to take a finish.
Stain and wipe all surfaces of the register.
Allow to dry thoroughly then apply three coats of clear finish to all surfaces with a
light sanding in between.
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- What is your return policy?
- All of our vents are made to order and unfortunatly are not returnable.
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- Do you provide customer
service?
- Please call our toll free number 1-866-216-1215 and a representative
will be pleased to help you.
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